Account key problem

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catalinccc - Mar 10, 2017 at 05:23 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 10, 2017 at 04:43 PM
Hey

I have a problem that I hope you can help me
I have an email adress and I can not sign in. becuse I have that settings with account key number but I have changed my phone and I don't have access to number or phone...and they ask me for my last 4 digit from phone number I put them and after they want to send me an account key and I press I don't have access to this number and they say uh oh start from the beginning.
Can somebody help me please?
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1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Mar 10, 2017 at 04:43 PM
Hello
We are CCM, we have no business connections with Yahoo

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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