Forgot gmail password and mobile number changed

Closed
Rfr0216 Posts 2 Registration date Friday March 10, 2017 Status Member Last seen March 10, 2017 - Updated by Ambucias on 10/03/17 at 04:22 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 10, 2017 at 05:32 PM
I lost my password and don't have the same phone number linked to my gmail. removed by moderator@gmail.com can you help me get back into my account. That account has all my photos and everything else. Help please

3 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Mar 10, 2017 at 04:23 PM
Hello
To help you, we must know if (yes or no):

When you created the account did you register an alternate email address or phone number to which you have access?

or

When you created the account, did you register a secret question which you remember?
P.S. We are CCM, we have no business connections with Gmail.
0
Rfr0216 Posts 2 Registration date Friday March 10, 2017 Status Member Last seen March 10, 2017
Mar 10, 2017 at 05:24 PM
No i didn't have an alternate number. And i don't remember if i had a secret question
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Mar 10, 2017 at 05:32 PM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
0