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Windows media can no longer play my films

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Sunday March 19, 2017
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I received updates last week and after that I can no longer play my films on window media. I did uninstall this update a couple of times but it reinstalled itself the next time I restarted my laptop. Can you please help me?

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Saturday March 4, 2017
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What kind of format are the films in? Have you already tried uninstalling then reinstalling the entire Win Media Player software, not just the update?
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