Changed phone number and cant recover account

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Mostafa zandi - Mar 28, 2017 at 08:58 PM
BunoCS Posts 15495 Registration date Monday July 11, 2005 Status Moderator Last seen October 23, 2024 - Mar 29, 2017 at 03:26 AM
Hello,
I had an account and forgot my phone number to recover my account and need to login again plz help my account is ***@***


1 response

BunoCS Posts 15495 Registration date Monday July 11, 2005 Status Moderator Last seen October 23, 2024 1,533
Mar 29, 2017 at 03:26 AM
Hello,

Unfortunately if, when you created the account, you have not registered a secret question which you remember, an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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