My computer screen wont turn on

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Hello, im kevian

When i turned on my computer it booted up normally but then once when i sign in it deleted everything on my desktop and then it gave me a black background and a windows xp mouse cursor.Ps im on windows 7 home premium.and now every time i turn on my computer it gives me a blackscreen and i tried unplugging the battery and holding it for 60 seconds .it worked once then i tried to reboot it and it still doesn't work.please help

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Posts
47367
Registration date
Monday February 1, 2010
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Moderator
Last seen
September 1, 2021
11,130
Hi

To troubleshoot the issue, try using an external monitor. Tel us if it works or not.