Cannot reset gmail pwd even though recovery mobile is correct

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Divyesh - Updated on Apr 27, 2017 at 11:39 AM
Ambucias
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- Apr 27, 2017 at 04:54 PM
Hi,

I am having a gmail account whose password is not getting reset as i have forgotten. I am having a recovery mobile no and even though i enter the correct mobile number i cannot reset it. The same account is also opened in one of the android mobile and i cann access the same but i want to reset the password .

Please help me guys.

Thank you

1 reply

Ambucias
Posts
47366
Registration date
Monday February 1, 2010
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Moderator
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Apr 27, 2017 at 04:54 PM
You must first logout of Gmail with your mobile.
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