Boot up past sign in page

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CatSue2
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- Apr 30, 2017 at 05:14 PM
Ambucias
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- Apr 30, 2017 at 05:26 PM
How do I get logged onto a Gateway laptop with Windows 8 when everything I do only goes to the sign in page for a prior owner who has forgotten the password?

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Ambucias
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Apr 30, 2017 at 05:20 PM
Hi CatSue,

Sounds you like you bought the computer from the back of a truck.

We are terribly sorry but CCM cannot help you to recover the lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.
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CatSue2
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Apr 30, 2017 at 05:23 PM
thanks but no thanks!..I bought this 5 years ago & my brother used it for a while & set it to boot up to his email accounts (2) but none of his passwords work.
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Ambucias
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11,293 > CatSue2
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Apr 30, 2017 at 05:26 PM
You would need to reinstall the operating system from the Windows disks, that is boot from the cd's, there is no other way.
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