Boot up past sign in page

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CatSue2 Posts 2 Registration date Sunday April 30, 2017 Status Member Last seen April 30, 2017 - Apr 30, 2017 at 05:14 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 30, 2017 at 05:26 PM
How do I get logged onto a Gateway laptop with Windows 8 when everything I do only goes to the sign in page for a prior owner who has forgotten the password?
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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 30, 2017 at 05:20 PM
Hi CatSue,

Sounds you like you bought the computer from the back of a truck.

We are terribly sorry but CCM cannot help you to recover the lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.
CatSue2 Posts 2 Registration date Sunday April 30, 2017 Status Member Last seen April 30, 2017
Apr 30, 2017 at 05:23 PM
thanks but no thanks!..I bought this 5 years ago & my brother used it for a while & set it to boot up to his email accounts (2) but none of his passwords work.
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166 > CatSue2 Posts 2 Registration date Sunday April 30, 2017 Status Member Last seen April 30, 2017
Apr 30, 2017 at 05:26 PM
You would need to reinstall the operating system from the Windows disks, that is boot from the cd's, there is no other way.