Won't type anything

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I was creating an account for this PC, however it's not typing anything, can't move forward. I restart my laptop, it's came to the same place.
This a HP EliteBook 840.
Please help me to get fix the issue.
Thanks

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Creating an account for your pc ?

Please explain.
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First time PC login account .
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I was about creating first time PC login account.
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You mean it's a brand new PC ?
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Yeah, it's a new laptop, actually I tried to setup this laptop, it's was working okay, maybe I did something wrong, and it's won't typing anything
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That's a bugger Rod,

If you can't type anything, there is not much we can do.

Pressing and holding the power button until the machine stop for 10 seconds and restarting again might help but may bug things.

The above is what I would do, but in case of failure, I would return the machine for a replacement.

Good luck