Pc Windows boot manager I/o error

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Hello,

Lately, I have being trying to fix my pc at home, and it has been turning on, going to a gateway screen, and then goes into a black screen. The fan and lights still run while this is happening. afterwards there will be a Windows boot manager I/o error and then will return to the gateway screen again. Can anyone help?
P.s. I do beleive there is spyware on my pc, so a guide to factory reset will also help.


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Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,142
Did you get a status: 0xc00000e9 ?

Can you boot in safe mode?

What is your operating system?