I can't get the launcher on the sims3 to let me sign in [Closed]

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Registration date
Thursday July 20, 2017
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July 20, 2017
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I bought a bundle and I can't get the launcher to let me install the game after redeeming the code! Plz help I've even tried creating a new membership and it won't let me.

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What OS are you using? Did you try with an elevated login (admin)?