how do i recover a gmail account if i cannot contact google?Closed

Question

i have been locked out of my account without an explanation.there was no email or anything... i tried to log in but it says ¨Google doesn’t provide another way to sign in to this account. Contact your admin for help¨. if this is because i was not active then there is a mistake since i could not access the account in the first place after switching schools. i had this account since 2015 or 2016.emails cannot be received to my new account which is why i need this account or else there is NO way to get emails. by the way because all my friends are in a different school district i cannot send them emails from my new account. so my old account is the ONLY contact i have with them since they don´t have social media or anything else to contact. google wont allow me to access my account so CLEARLY i could not protect it before it was deleted. THIS IS GOOGLE´S FAULT NOT MINE. i cannot contact google because i cannot complete the steps to do so. THE ONLY WAY TO GET THIS FIXED IS TO CONTACT GOOGLE DIRECTLY. all the recovery steps will NOT help my situation..i have tried many times and it is impossible to pass ¨google does not provide another way to sign in¨.i will not be making a new account because it will not recover the lost emails. i had virtual gift cards on that account that is NON REFUNDABLE or exchange or be able to returned regardless of the situation. if i cannot get this situation fixed then i have to stop using all accounts and anything related to google. the account may have been disabled over a year ago. why does all my accounts on every website or platform is restricted or banned for absolutely no reason? this has happened on Ebay,Poshmark,goodwill,facebook without explanation,.obviously i have not violated the rules so clearly i would consider this to be harassment.

HelpiOS · Answer

Hi,

According to your description, you've a Google Workspace account. I suggest that you try contacting directly the admin of the school to which you had that Google account. Only them should be able to help you to regain access to it.

Good luck

HelpiOS · Answer

Your Google account was created through your school? Does its end with a custom domain? If yes, then it is a Google Workspace account. It is different from a standard account that you can create yourself.

A Google Workspace account is managed by an admin and they can manage and limit access to certain features of your account from their Google Admin console. Even if Google suspend your account, the admin is still able to restore your account.

For a personal account, if Google has disabled your account due to a violation of their policies, you'll get an explanation directly on the page when trying to login and you'll get a link to a form to request Google to review your account.

In your case, you get the message "Google doesn't provide [...] Contact your admin for help". This means that your admin may have restricted you from accessing your Google account. Perhaps, because you switched schools. So the best way to have a chance to get your account back is to contact the admin.

HelpiOS · Answer

I answered you according to your description and the error message you see.

As you're certain that your account was disabled by Google, they've an online form that you can fill out to ask them to review your account. You don't need to complete the recovery steps to access the form.

Good luck

HelpiOS · Answer

I understand how frustrating it can be when you can't get access to your account.

Unfortunately, I've provided you all the possible way to recover it. Talking directly to someone at Google is practically impossible, especially for account recovery.

That's said, here's the link where you can find how to contact Google.

How do i recover a gmail account if i cannot contact google?

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