Computer doesn't recognize the printer.

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Robbo1011 Posts 1 Registration date Sunday July 23, 2017 Status Member Last seen July 23, 2017 - Updated on Jul 23, 2017 at 06:03 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 24, 2017 at 05:46 AM
Hello,

Just factory reset my computer, installed the printer drivers and my computer doesn't recognize the printer.

An error message comes up during the driver installation saying there are no drivers installed.

Could factory resetting my computer have not reinstalled the USB drivers?

I check with some other USB's and plugging the printer into other USB slots and nothing comes up on the computer.

Thanks
James

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jul 24, 2017 at 05:46 AM
Hi

What is the printer's make and model?

What is your operating system?