Lost files!!!

hawaiigirlnola Posts 2 Registration date Tuesday July 25, 2017 Status Member Last seen July 25, 2017 - Jul 25, 2017 at 02:44 PM
 Blocked Profile - Aug 9, 2017 at 05:37 PM

I tried this to get lost files after a system restore or boot.
The welcome screen was freezing and I did a restore to try and help clear it up. It helped a bit but It is still freezing and not logging on quickly. And in the process. I lost all my files!

I tried the above steps and didn't have any luck.

Anyone able to help with ideas? I am in a jam and need to get access to my files. Asap

Thanks in advance!

2 responses

nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 28
Jul 26, 2017 at 11:19 PM

To get your data back I suggest you to download Stellar Phoenix Windows data recovery – Home and connect the hard disk into another system. First, recover your data from that drive and then format it for reuse.

Blocked Profile
Jul 27, 2017 at 04:54 PM
Cool, so we can mark this as solved?
Blocked Profile
Jul 25, 2017 at 04:45 PM
Ok, it sounds like you are dealing with a fragged hard drive, or corrupted system files. Boot into safe mode, does it boot faster?

Reverting a fragged drive back does not help the operation, it just makes matter worse. Open up the file manager, how much free space is on the C drive? If it is less than 20% free, then you need to free up some space, defrag the drive, run chkdsk, then SFC /scannow.
Aug 8, 2017 at 05:39 PM
I have plenty of space on the hard drive 399 free of 465 GB?/

Should I still do the defrag / checkdsk and SFC?
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Aug 9, 2017 at 05:37 PM
Yes, I encourage you to defrag it....