You have deleted my query regarding help to google and it's find a phone application. I have a gmail account and a password which gives me access to tracing my phone. I used this application on my googl account to lock my phone - Not the sim card - and what I am hoping to get guidnace on is where, in google account (with my own gmail /account password) can establish eitehr my forgotten password on the phone or reset it.
It is not a operator or network provider lock of phone or sim. I locked it via the Google App. I can access the app. The phone is registered on my account with google.
Why are you unable to give guidance to this on google account information or at the very least a contact centre for Google as I am unable to find an email address for them either?