Hard drive not detected

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devinabshire

Posts: 4
Registration date: Friday August 4, 2017
Status: Member
Last seen: August 4, 2017

- Aug 4, 2017 at 03:15 AM
devinabshire

Posts: 4
Registration date: Friday August 4, 2017
Status: Member
Last seen: August 4, 2017

- Aug 4, 2017 at 07:12 AM

Hello User,

I was playing a game on my laptop and it had completely frozed and I couldn't do anything. So I had Force shutdown the laptop and when I brought it back up it said hard drive not found. So I followed some tips on here and I didn't get anywhere. I brought up the system repair page by pressing f2 and I couldn't find the HDD so I pressed F9 to restart everything and it froze on me again. I am also hearing like some weird noises by where the headphone port is at. Please help me, I'm hoping someone can fix this because I don't have enough money to go down to the shop to buy or fix my laptop

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2 replies

Answer 1 / 2

Ambucias

Posts: 47363
Registration date: Monday February 1, 2010
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11,280
Aug 4, 2017 at 05:38 AM

Hi

This is a sticky wicket because it looks like a hard disk failure.

Try to reset your laptop to factory, out of the box, setting.

Good luck

devinabshire

Posts: 4
Registration date: Friday August 4, 2017
Status: Member
Last seen: August 4, 2017

Aug 4, 2017 at 05:40 AM

Everything in the factory reset doesn't work. Image cannot be found. All options in the trouble shoot doesn't work

Ambucias

Posts: 47363
Registration date: Monday February 1, 2010
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Last seen: September 1, 2021

11,280 > devinabshire

Posts: 4
Registration date: Friday August 4, 2017
Status: Member
Last seen: August 4, 2017

Aug 4, 2017 at 05:46 AM

Oh well, as I said before, since you can't boot to Windows, looks like your hard drive is damaged

Sorry

devinabshire

Posts: 4
Registration date: Friday August 4, 2017
Status: Member
Last seen: August 4, 2017

> Ambucias

Posts: 47363
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

Aug 4, 2017 at 06:14 AM

No problem, I knew it was damaged but before I was going to start selling things, I came on here to find a fix. Thank you for your support yall are fast to responses and I love that. You have a good day

Ambucias

Posts: 47363
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

11,280 > devinabshire

Posts: 4
Registration date: Friday August 4, 2017
Status: Member
Last seen: August 4, 2017

Aug 4, 2017 at 06:27 AM

The pleasure was mine, again sorry about your issue.

P.S. A hard disk can be replaced but one should compare the cost of the fix with a new machine.

Last, stay away from Acer which is a low end brand.

Answer 2 / 2

devinabshire

Posts: 4
Registration date: Friday August 4, 2017
Status: Member
Last seen: August 4, 2017

Aug 4, 2017 at 07:12 AM

Hehe, I had a Dell laptop is that good??

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