Previous Topic Next Topic

Backup email isn't receiving the password reset request

[Closed]
Report
-
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
 -
Hello, sir.
I forgot my password for one of my yahoo emails and i went with the steps to reset the password and told them to send the request to my back up email and I still didnt get that request eventhough i asked 10 times



2 replies

Answer 1 / 2
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
 11,164
Hi

Is the recovery email is the same as the one you registered when you created the account?

When is the last time you successfully accessed your account?
Report

No, but receiving backup emails used to work between the 2 of them
I think like 4-5months ago is when I successfully logged in (talking about my forgotten email ofc)
Answer 2 / 2
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
 11,164
You are not receiving any reset code because the key is being sent to the recovery email that you registered when you created the account.
Report

But they showed me the email address for the recovery email I registered, and I have access to it.. I am just not receiving any emails on this email address...
Report
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
 11,164 > AhmedIs27
In some cases, your internet service provider may have blocked the confirmation email from hitting your inbox due to security precautions. Be sure to check all spam and junk folders in your mailbox before looking for alternate solutions.

It's also possible that network and frequency errors on the internet have caused the delay in your code's delivery.
If You Have Used Gmail check you email in the Social Network folder.
Ask a question