Dont have access to old phone number

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stan198026
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Sunday August 13, 2017
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- Updated on Aug 13, 2017 at 06:04 PM
Ambucias
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- Aug 15, 2017 at 05:01 PM
Hello, sir/madam

i have a prroblem with my emai.i dont have access to old phone number or either have acess to access email id

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Ambucias
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Aug 13, 2017 at 06:04 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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stan198026
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Aug 13, 2017 at 06:15 PM
I tried it .it saying wrong
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Ambucias
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Aug 13, 2017 at 06:38 PM
When is the last time you successfully accessed your account?
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stan198026
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Aug 15, 2017 at 07:49 AM
It's last year in October 2016
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stan198026
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Aug 15, 2017 at 08:07 AM
In October 2016
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Ambucias
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Aug 15, 2017 at 05:01 PM
After 9 months of inactivity, accounts are deleted from the server.
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