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Lost email password and have a new phone number

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Carol Andrews - Updated on Aug 14, 2017 at 03:59 AM
Herald76 Posts 7 Registration date Friday August 11, 2017 Status Member Last seen February 21, 2018 - Aug 14, 2017 at 05:17 AM
Hello,
I can't get into my Yahoo email and I no longer have the phone number that I entered in that account. How can I recover that account.


2 replies

Answer 1 / 2
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,209
Aug 14, 2017 at 04:45 AM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
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Answer 2 / 2
Herald76 Posts 7 Registration date Friday August 11, 2017 Status Member Last seen February 21, 2018
Aug 14, 2017 at 05:17 AM
As I said already onto another thread. If you can remember your recovery email then it's possible to get back. Thank you!
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