Lost email password and have a new phone number
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Carol Andrews
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Updated on Aug 14, 2017 at 03:59 AM
Herald76 Posts 7 Registration date Friday 11 August 2017 Status Member Last seen 21 February 2018 - 14 Aug 2017 à 05:17
Herald76 Posts 7 Registration date Friday 11 August 2017 Status Member Last seen 21 February 2018 - 14 Aug 2017 à 05:17
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2 responses
Ambucias
Posts
47312
Registration date
Monday 1 February 2010
Status
Moderator
Last seen
28 March 2026
11,166
14 Aug 2017 à 04:45
14 Aug 2017 à 04:45
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
There is nothing you can do if you created the account on the mobile device or number you no longer have access to.
Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
There is nothing you can do if you created the account on the mobile device or number you no longer have access to.
Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
Herald76
Posts
7
Registration date
Friday 11 August 2017
Status
Member
Last seen
21 February 2018
14 Aug 2017 à 05:17
14 Aug 2017 à 05:17
As I said already onto another thread. If you can remember your recovery email then it's possible to get back. Thank you!
