Lost email password and have a new phone numberClosed

Question

Hello, 
I can't get into my Yahoo email and I no longer have the phone number that I entered in that account. How can I recover that account.


System Configuration: Android / Chrome 34.0.1847.114

Ambucias · Answer

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner.  Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to. 

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!

Herald76 · Answer

As I said already onto another thread. If you can remember your recovery email then it's possible to get back. Thank you!

Lost email password and have a new phone number

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