Lost email password and have a new phone number
Closed
Carol Andrews
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Updated on Aug 14, 2017 at 03:59 AM
Herald76 Posts 7 Registration date Friday August 11, 2017 Status Member Last seen February 21, 2018 - Aug 14, 2017 at 05:17 AM
Herald76 Posts 7 Registration date Friday August 11, 2017 Status Member Last seen February 21, 2018 - Aug 14, 2017 at 05:17 AM
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2 responses
Ambucias
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47310
Registration date
Monday February 1, 2010
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February 15, 2023
11,163
Aug 14, 2017 at 04:45 AM
Aug 14, 2017 at 04:45 AM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
There is nothing you can do if you created the account on the mobile device or number you no longer have access to.
Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
There is nothing you can do if you created the account on the mobile device or number you no longer have access to.
Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
Herald76
Posts
7
Registration date
Friday August 11, 2017
Status
Member
Last seen
February 21, 2018
Aug 14, 2017 at 05:17 AM
Aug 14, 2017 at 05:17 AM
As I said already onto another thread. If you can remember your recovery email then it's possible to get back. Thank you!
