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Laptop not starting

Ask a question sagar123 9Posts Thursday October 11, 2012Registration date October 6, 2017 Last seen - Last answered on Oct 6, 2017 at 06:56 AM by Ambucias
Hi Sir, I have an issue on dell inspiron I5 1464. Problem is 2 days back it works very nice. and i formatted the computer and installed windows 10. it worked for 2days very nice. after 2 days i switched on the laptop but its not showing starting screen and its giving 6 short beeps and 5 short beeps immediately after the first six beeps after i switch on the laptop. i have a problem that my laptop will not start with battery even for 2 minuets also. its not holding the power. Please Please suggest me what i have to do now sir.
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check laptop RAM...............
sagar123 9Posts Thursday October 11, 2012Registration date October 6, 2017 Last seen - Oct 3, 2017 at 04:36 AM
Thank you So much for your valuable answer. Today i will check the RAM. I have 4 GB RAM in the laptop. How can i check the RAM Sir? Please advice me. some of my friends confusing me that its a graphic card error and board problem. Please give me support sir.
Thank you soo much....
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Hi

I don't think that your ram is the issue, most likely your CMOS battery that needs to be replaced.

See this article:

https://www.dell.com/support/article/ca/en/cabsdt1/sln293445/understanding-beep-codes-on-a-dell-desktop-pc?lang=en
Ambucias 45780Posts Monday February 1, 2010Registration date ModeratorStatus October 21, 2017 Last seen - Oct 3, 2017 at 04:13 PM
Hi

Your ram seems okay, you should now look at the Video card/chip failure. Since you can't run the Dell Diagnostic, I suggest you consult a technician.

Good luck
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sagar123 9Posts Thursday October 11, 2012Registration date October 6, 2017 Last seen - Oct 4, 2017 at 03:05 AM
Ok Sir. Thanks for your support. nearly how much cost it will be in india and how much time it will take for resolve the issue sir? Chip failure means only video card failure or entire motherboard failure sir? Please let me know sir.

Thank you sir.
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Ambucias 45780Posts Monday February 1, 2010Registration date ModeratorStatus October 21, 2017 Last seen - Oct 4, 2017 at 04:47 AM
No, it's not the entire motherboard.

I don't know about the cost or time it all depends on the repair shop.

First, ask for a diagnosis to ensure that I am correct then ask for an estimate on the time and cost.
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sagar123 9Posts Thursday October 11, 2012Registration date October 6, 2017 Last seen - Oct 5, 2017 at 04:21 AM
ok Sir. thank you soo much for your immediate reply and response Sir.
Really I impressed regarding your time to time answers sir.
Thank you so much sir
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Ambucias 45780Posts Monday February 1, 2010Registration date ModeratorStatus October 21, 2017 Last seen - Oct 5, 2017 at 04:22 AM
The pleasure was mine.
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Hi Sir, I went to the technician for Diagnosis the problem. He is saying that Video card problem. it will be solved. but once again problem comes means we cant do anything the entire computer will be dead he is saying like that sir. What i have to do now sir? Please help me.
Thanks & Regards
Ambucias 45780Posts Monday February 1, 2010Registration date ModeratorStatus October 21, 2017 Last seen - Oct 6, 2017 at 05:34 AM
I'm sorry but I don't understand what you are saying.
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sagar123 9Posts Thursday October 11, 2012Registration date October 6, 2017 Last seen - Oct 6, 2017 at 06:04 AM
Today I went to the technician He confirmed that My laptop is having Video card issue.
then he is saying that, "we will rectify the problem then it will work. If the same problem repeats means we cant do anything," like that technician is saying sir
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Ambucias 45780Posts Monday February 1, 2010Registration date ModeratorStatus October 21, 2017 Last seen - Oct 6, 2017 at 06:19 AM
Hi

I strongly suggest that you get a second opinion from another qualified technician, the one you consulted doesn't seem to be sure of himself.

Don't tell the second the technician about the video card, just tell him that your laptop is not starting and tell him about the beeps. See what he says after he examined your laptop.

It's a lot of worry and trouble for yourself...sorry
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sagar123 9Posts Thursday October 11, 2012Registration date October 6, 2017 Last seen - Oct 6, 2017 at 06:40 AM
Not at all sir. I am very grateful to you. Because I am troubling you every time.

And one more thing he(Technician) is saying that " again if same problem arise means the entire board will gone" like that he is saying sir. thats why i am asking you.

1) Any problem will happen to my motherboard board if they change means the vedio
card/ chip from the mother board?

2) vedio card is inbuilt on motherboard or it will attached to board like PCI slot like desk
top?

3) My laptop model is DELL i5 1464. is it good model or worst?

4) Spares are available now for it?

I am fully confused sir.. Reaallyy you are helping me soo much.. Thank you soo much Sir. Tell me your advice..

Thanks & Regards
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I have just realized, you are correct, it has an inbuilt (integrated) video card.

It's very difficult to replace those chips and the entire motherboard might need to be replaced.

I don't know how old is your laptop but it just may be much more advantages for you to purchase a new system than having the one you have repaired.

All laptops with integrated (built in) video or sound cards are not advisable. They have a lifespan, that mean that after a certain time, they are programmed to fail to make you buy another.

I would look into HP

Good luck
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