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Recover my account

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jdamba - Updated on Dec 14, 2017 at 01:58 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 15, 2017 at 04:23 PM
Hello, I know my email ***@*** but I didn't have the phone number and alternative email to recover my email address please help me to return back my email .



3 responses

Answer 1 / 3
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Dec 14, 2017 at 05:16 AM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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Answer 2 / 3
jdamba
Updated on Dec 14, 2017 at 05:14 PM
I try to recover my email address but I didn't get please the phone number which the HOTMAIL is supposed to send the activation code I don't receive it and this the phone number +256********
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Dec 14, 2017 at 05:15 PM
Was the number registered when you created the account?

Hotmail is no longer supported you must go through Account live:

https://account.live.com/password/reset
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Answer 3 / 3
jdamba
Dec 15, 2017 at 04:15 PM
Yes line was registered in my names of Damba James
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Dec 15, 2017 at 04:23 PM
Hotmail is no longer supported you must go through Account live:

https://account.live.com/password/reset
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