Forgot my password and don't have access to recovery information

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Lovinnikashyap - Updated on Dec 17, 2017 at 03:26 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 17, 2017 at 04:30 PM
Hello,


Pls solve my problem. I cant access my registered no. & also dnt remember the alternate id i created or not. Bt yes if secret qus they asked at the time of creating then definitely it is remembered to me. My id ***@*** created on jan 2016. Pls help me to recover the info.

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Dec 17, 2017 at 04:30 PM
Hi

Yahoo no longer uses secret questions, they don't work even when you are asked for them.

Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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