My Laptop won't start

Solved/Closed

Steve - Sep 2, 2009 at 08:28 AM
sadgurl Posts 697 Registration date Thursday May 14, 2009 Status Member Last seen November 24, 2010 - Sep 3, 2009 at 11:23 AM

Hello,

I am getting the following message:- This application has failed to start because BROWSEUI.dll was not found. Re-installing the application may fix this problem. Windows XP service pack 2 updated.

I turned off my laptop normally, a message said installing updates do not turn off! Unfortunately my laptop froze ducring this process and the blue screen hung for several hours. My only option seemed to be to force a power down , probably not a good thing to do!

Now all I get when I try to start the laptop is the message shown above, then a blue screen. I have tried starting in safe mode, selected the Last known good configuration option, but still get the same message. Can anyone out there please help.

I have an old Acer travelmate 342T, processor is fine but not much memory.

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4 responses

Answer 1 / 4

sadgurl Posts 697 Registration date Thursday May 14, 2009 Status Member Last seen November 24, 2010 219
Sep 2, 2009 at 08:47 AM

Dear steve

When you get the blue screen when starting? does it mention something like fatal error or exception? if yes, it is possible that your system has been corrupted and is damaged, normally the best way to solve this is to use Windows Xp cd to attempt repair your system. you can also prefer to install a fresh copy of windows, but you are likely to loose most of the program you previously install

Tag03 Posts 5 Registration date Tuesday September 1, 2009 Status Member Last seen September 3, 2009
Sep 2, 2009 at 09:01 AM

Hi Sadgurl
Thanks for your quick response.
I don't get a fatal error message, just the message saying Explorer.EXE - Unable to locate component then the info that the application failsed to start because BROWSEUI.dll was not found...
I think I will load the product recovery CD that came with the original software. As yet I don't have any personal info on the system, I was planning to just use the laptop for playing poker and catching up on facebook. All my important info is on my PC thank goodness!! Steve

Answer 2 / 4

sadgurl Posts 697 Registration date Thursday May 14, 2009 Status Member Last seen November 24, 2010 219
Sep 2, 2009 at 09:16 AM

:)

to me its look like a corrupt system, your recovery disk should fixed that easily

Tag03 Posts 5 Registration date Tuesday September 1, 2009 Status Member Last seen September 3, 2009
Sep 2, 2009 at 09:25 AM

I was hoping so too, but unfortunately I can't get the recovery disk to load. Any ideas?

I have tried in safe mode and normal start-up, but as soon as the messgae comes up regarding the BROWSERUI.dll I either get a blue screen or black if safe mode is used????????????????

Answer 3 / 4

sadgurl Posts 697 Registration date Thursday May 14, 2009 Status Member Last seen November 24, 2010 219
Sep 2, 2009 at 10:31 AM

Have you try to boot directly on the recovery disk? change the boot sequence in your bios and start with your cd in the drive

Tag03 Posts 5 Registration date Tuesday September 1, 2009 Status Member Last seen September 3, 2009
Sep 3, 2009 at 06:17 AM

Hi Sadgurl, sorry for not replying sooner, I was out for the night and only returned home a short while ago.

I have tried to boot up in safe mode with the recovery disk already in the driver, but nothing seems to happen.
I am not sure how you change the boot sequence in bios? perhaps you could explain?

Thanks again for the info, I will keep trying!

Steve :-)

Tag03 Posts 5 Registration date Tuesday September 1, 2009 Status Member Last seen September 3, 2009
Sep 3, 2009 at 06:29 AM

Hi again Sadgurl,

I seem to have managed to change the bios settings and now the lappy is booting up directly from the disk. I will confirm whether or not this resolves the issue.
Thanks again Steve

Tag03 Posts 5 Registration date Tuesday September 1, 2009 Status Member Last seen September 3, 2009
Sep 3, 2009 at 08:42 AM

Success, up and running, bios was the answer thanks for your help sadgurl. Bye and good luck: Steve

Answer 4 / 4

sadgurl Posts 697 Registration date Thursday May 14, 2009 Status Member Last seen November 24, 2010 219
Sep 3, 2009 at 11:23 AM

Hye, good to know you succeed :)

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