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Headset jack in my laptop

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mikey05 Posts 1 Registration date Tuesday April 30, 2013 Status Member Last seen April 30, 2013 - Apr 30, 2013 at 03:34 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - May 6, 2013 at 10:20 AM
when i connect any headset jack in my laptop i hear soundtracks only (music) no voices
plz help me !!!
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2 responses

Answer 1 / 2
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
May 1, 2013 at 02:20 AM
Hi mikey05,

I would like to help you here. Please reply with these details:

1. What type of audio files you are trying to play (such as MP3, OGG, RM, etc.)?
2. What type of Audio Ports are available on your computer (such as 2.1, 5.1, 7.1 channel etc.)?


If possible also reply with the details of the sound card/chip in the computer.


Please do write back to us.
1
mikey05
May 2, 2013 at 10:54 AM
thanks Zohaib R for ur response ,
i tried all types , all the same .... i hear the soundtracks and surrounding sound and music and no voice , just like u listened to karaoke music
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Answer 2 / 2
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
May 6, 2013 at 10:20 AM
Hi mikey05,

Please try to uninstall the "Audio Drivers" in the computer and try using the "Default Windows Drivers" or "Generic Drivers". Please follow the steps below to uninstall the Audio Drivers :

1. Click "Start".
2. Click "Run".
3. Type "devmgmt.msc" and hit "Enter".
4. Expand "Sound, video and game controllers".
5. Right click the device(s) listed and select "Uninstall".
6. Restart the computer.

After restart check if the audio is normal.

Do reply with results.
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