Can't get to log in screen

Closed
Nicole Watson - Nov 30, 2014 at 02:23 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Nov 30, 2014 at 10:50 PM
Hello,

When I turn on my laptop it boots up and either goes to the screen for reboot or it does the icon for starting windows, but then never goes to log in screen instead returns to reboot screens.

1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Nov 30, 2014 at 10:50 PM
Hello,

Try this 1

1) When you switch ON your computer, start tapping the "F8" key to get

"Windows Advanced Options"( if boot menu appears, press "Esc" key and keep

tapping the F8 key)

Select the option "Last known Good Configuration"

2) If the problem still exists then follow Step 1 and this time select "Safe Mode"

Let me know if you are able to boot into "Safe Mode ".

Also let us know the "Operating System" you are using.

Good Luck
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