Startup problem

Closed
D - Jul 2, 2016 at 06:23 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 2, 2016 at 04:55 PM
Hello,
My hp laptop just shut down while I was using it and now it shows the windows starting but then it goes to a black screen with nothing but a blinking underscore in the top left corner ! I really need this laptop for school work. What happened? Can it be fixed? And if so what can I do ?! Please help! Oh and I tried pressing f8 or f12 an stuff nothing worked except f2 and that only says startup check on the bottom then goes to a page with system info
Startup test run in test system tuneup hard disk test memory test batt. Test error log and exit. I don't know much about comps. So I have no clue what to do , please help !

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jul 2, 2016 at 04:55 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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