External hard disc files not visible
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Manikantan
-
Oct 1, 2016 at 12:18 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 3, 2016 at 04:52 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 3, 2016 at 04:52 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Oct 3, 2016 at 04:52 AM
Oct 3, 2016 at 04:52 AM
Hi Manikantan,
Please open Disk Management and check if the drive has a correct file format and a drive letter. If the drive has no format or it appears as RAW, there may be an issue with the drive. Using the Attrib command was a really good idea. Sometimes it solves problems with hidden files, but in those cases the capacity of the drive is correctly recognized.
I would recommend you to test the device on another PC and with another USB cable. If the problem persists, but you need the files stored on the drive, download a data recovery tool and try to save the most important data. I leave you a link with some software suggestions:
https://ccm.net/downloads/tools/file-management/
Hope this helps
Please open Disk Management and check if the drive has a correct file format and a drive letter. If the drive has no format or it appears as RAW, there may be an issue with the drive. Using the Attrib command was a really good idea. Sometimes it solves problems with hidden files, but in those cases the capacity of the drive is correctly recognized.
I would recommend you to test the device on another PC and with another USB cable. If the problem persists, but you need the files stored on the drive, download a data recovery tool and try to save the most important data. I leave you a link with some software suggestions:
https://ccm.net/downloads/tools/file-management/
Hope this helps
