Forgot my password and no longer have access to the phone.

Ask a question RO - Last answered on Mar 14, 2017 at 06:07 PM by Ambucias

I forgot my yahoo password plus I no longer have access to the phone, that was an old number. How do I reset the password and add a new phone number. I've tried yahoo help with no success, just kept taking me back to the login. I never found a correct answer.

Hope you can help!

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Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

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