Account blocked

Closed
rubina - 22 Aug 2017 à 05:31
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 - 22 Aug 2017 à 17:31
Hello,

Please help me to unblock my hotmail account ***@***...i forgot my security answer and i need my important documents from that account.

Please help. U can contact me on ***@***

1 response

Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
22 Aug 2017 à 17:31
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.