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Account blocked

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rubina - Updated on Aug 22, 2017 at 05:33 AM
Ambucias
Posts
47365
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
 - Aug 22, 2017 at 05:31 PM
Hello,

Please help me to unblock my hotmail account ***@***...i forgot my security answer and i need my important documents from that account.

Please help. U can contact me on ***@***

1 reply

Answer 1 / 1
Ambucias
Posts
47365
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
 11,283
Aug 22, 2017 at 05:31 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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