Facebook disabled reviewing additional documents

Closed
sabrina - 25 Aug 2017 à 21:53
 Adersh - 16 Jan 2018 à 02:39
Hello,
I have a problem with my facebook account when i log in it says: Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can.
I've been waiting for it to get fixed for many months and still nothing is happening and i really need that account! i tried to submit an apeal but it says that my acount isn't disable! i have to do something to get it back how can i get it backk?

3 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
26 Aug 2017 à 05:12
Have you submitted to Facebook the document that Facebook as requested from you? You will not be able to recover your account until you do.
How can i send what i have to send? what exactly do i have to send? because i just tried to change my fb name and it asked for my ID and i sent by accident a different picture than my ID, i can verify that my name it's my real name also what can i do to get it back?
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
26 Aug 2017 à 18:30
You sent a different picture. That was a big mistake. Facebook will never believe you now.

Sorry
sabrina > Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026
26 Aug 2017 à 21:42
so you are saying that there is nothing else to do? like i can't send again my real one or something to see it? after i sent a picture by accident i sent again another one and it was the correct one...if there is something i can do please help me
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > sabrina
27 Aug 2017 à 05:15
You also tried to change your Facebook name, Facebook cab no longer trust you.

Try what ever you want and see. I, personally I could not trust you.
alright, thank you anyway
Sabrina ur fb is open r not ?