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Not able to access my yahoo account.

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Sheetal - 3 Sep 2017 à 03:36
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 3 Sep 2017 à 05:21
Hello,

I am not able to access my yahoo account even though my mail id n password are correct . They are sending verification code on my alternate email address but the problem is that the concern person is not using that account any more.. What is another option?

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Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
3 Sep 2017 à 05:21
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

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