Mac does not recognize my ID or password

Dixie Patterson - Sep 13, 2017 at 02:22 PM - Latest reply: Ambucias 54094 Posts Monday February 1, 2010Registration dateModeratorStatus August 19, 2018 Last seen
- Sep 13, 2017 at 04:53 PM
Hello,
I am having trouble since 8/29/17 with receiving email on my Mac. I am receiving mail on my iPhone and my iPad. The Mac does not recognize my ID or password. I do not want to change so I can keep all them the same. Can you help me?


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Ambucias 54094 Posts Monday February 1, 2010Registration dateModeratorStatus August 19, 2018 Last seen - Sep 13, 2017 at 04:53 PM
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Thank you
Hi

Before you can access your account, you must logout of Gmail from your phone and iPad, don't just close the app, really logout of Gmail.
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