Don't have to my phone number anymore
Closed
Mei
-
Oct 2, 2017 at 02:27 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 2, 2017 at 04:31 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 2, 2017 at 04:31 AM
Hello,
I have my username and password but they reCquiring me to put the verification code that they sent it my old phone number which I can't access anymore. Is there any way I can sign in back to my account?
I have my username and password but they reCquiring me to put the verification code that they sent it my old phone number which I can't access anymore. Is there any way I can sign in back to my account?
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1 response
Ambucias
Posts
47311
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,166
Oct 2, 2017 at 04:31 AM
Oct 2, 2017 at 04:31 AM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
There is nothing you can do if you created the account on the mobile device or number you no longer have access to.
Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
There is nothing you can do if you created the account on the mobile device or number you no longer have access to.
Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
