Some key not working

chris - Oct 2, 2017 at 01:23 PM - Latest reply: xpcman 19044 Posts Wednesday October 8, 2008Registration dateModeratorStatus June 23, 2018 Last seen
- Oct 3, 2017 at 12:10 PM
Hello, am doubting if i remove the battery within the laptop on or i have to swicth it off?and then remove the battery?



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xpcman 19044 Posts Wednesday October 8, 2008Registration dateModeratorStatus June 23, 2018 Last seen - Oct 2, 2017 at 01:37 PM
0
Thank you
I suggest you test using an external USB keyboard. If the test works OK then you will need to replace the internal keyboard.

Good Luck
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Thank you
i didnt try it,i demand if i have to shut off the laptop before removing battery?
xpcman 19044 Posts Wednesday October 8, 2008Registration dateModeratorStatus June 23, 2018 Last seen - Oct 2, 2017 at 01:51 PM
yes it is good practice to shut off the laptop before removing the battery.
chris > xpcman 19044 Posts Wednesday October 8, 2008Registration dateModeratorStatus June 23, 2018 Last seen - Oct 2, 2017 at 01:59 PM
oookkaayyy!then remove battery for a few seconds!the key which stopped on the keyboard will work?
xpcman 19044 Posts Wednesday October 8, 2008Registration dateModeratorStatus June 23, 2018 Last seen > chris - Oct 3, 2017 at 12:10 PM
NO - the keyboard probably needs to be replaced.
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