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Trying to recover my Yahoo mail acct

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Kegan1314
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 - Updated on Oct 15, 2017 at 10:51 AM
Ambucias
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 - Oct 14, 2017 at 06:05 PM
I need to recover my email account. I also need to change the phone number listed on my yahoo account How do I do this? I go to the help page and get asked the same things over and over to verify my recovery phone number which I no longer have.I am desperate for Help!!

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Ambucias
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Oct 14, 2017 at 04:47 PM
There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
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Kegan1314
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Oct 14, 2017 at 05:02 PM
Thanks I did create the account on a lap top and had a re-covery email listed which was hacked so I changed email accounts from yahoo to aol, I want to move my saved yahoo email messages to aol. Can I do this?
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Ambucias
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Updated on Oct 14, 2017 at 05:41 PM
Hi

No you cannot save yahoo messages to aol.

you have an alternate recovery email address and phone number to which you no longer have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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Answer 3 / 3
Kegan1314
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Oct 14, 2017 at 05:54 PM
Okay thanks for your help. Oh well a hard lesson t learn..Got to remeber to back up stuff and not hit the delete all button in my recycle bin...LOL
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Ambucias
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Oct 14, 2017 at 06:05 PM
You are most welcome. Mind you, if you wish to save stuff, the worst place to do it is through services such as Yahoo (millions of accounts were compromised) Gmail, aol, Outlook.com, Facebook etc.

I have a Gmail account but all of my mails are redirected to my Microsoft Office Outlook account through my isp server. All data remains on my computer's hard disk, not somewhere in space where I may lose control such as in your case.
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