Retrieving an email

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missnaughty Posts 2 Registration date Thursday October 26, 2017 Status Member Last seen October 26, 2017 - Oct 26, 2017 at 06:51 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 26, 2017 at 04:06 PM
Hi I need to retrieve an email that I have deleted from gmail account, have tried everything but cannot access it at all
Can you help????

3 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Oct 26, 2017 at 07:13 AM
Hello Miss Naughty

You wrote that you have tried everything, therefore it is difficult to suggest anything to you which you might already have tried without risking wasting your time and ours.

Perhaps if you tell us all that you have tried.

Regards
missnaughty Posts 2 Registration date Thursday October 26, 2017 Status Member Last seen October 26, 2017
Oct 26, 2017 at 07:26 AM
hi I went through all my folders and tried searching them all for the email I need.
This proved hopeless.
I looked on the internet for information but had no luck there either.
I couldn't access archived items as am unsure.
Think I may have deleted the said item but cannot retrieve it as instructions I have followed don't work
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Oct 26, 2017 at 04:06 PM
If Gmail has not deleted the messages from the server, you can recover deleted emails after deleting them from your trash folder. You must open your Gmail then click the drop down grey arrow on the left from your search box at the top of the screen. It will then ask you several question such as to or from, subject, key words or date within. Click on the blue search button on the bottom left of the search box and all of your deleted emails should be revealed.
If you delete an email, it stays in your Trash for 30 days. After 30 days, emails are permanently deleted from the trash and the server.
If you still can’t recover your mails, these links will provide further help
https://support.google.com/mail/answer/7015314?hl=en&visit_id=637146162074195305-1716493924&rd=1
https://support.google.com/mail/answer/7015314?visit_id=637146167008321377-4130357919&rd=1