How to recover my Yahoo Mail account?

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Loria Morgan - Updated on Oct 28, 2017 at 10:45 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 28, 2017 at 05:08 AM
Hello,

If you can take the time to help me restore my email I would greatly appreciate it.

My name is Loria Morgan, I was born January 4, 1960 and I can no longer access my email account, which is ***@***

I have tried many attempts including answering security questions and in the process it was asking for my phone number, which I no longer have. I have changed my number recently and need to access my email for both personal and business reasons.

I am more then willing to speak with a customer support specialist to answer additional security questions and confirm my identity.

Respectfully,

Loria Morgan

You can reach me by email at ***@***

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 28, 2017 at 05:08 AM
Hello Loria,

Yahoo does not have a customer support service to which you can write or talk to.

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!

Sorry
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