Cannot access my Gmail account
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Jessy Dean
-
Nov 20, 2017 at 08:31 PM
Ambucias
Ambucias
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1 reply
Ambucias
Nov 21, 2017 at 05:05 AM
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Nov 21, 2017 at 05:05 AM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
