Help in changing email address

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Cindy Clonch - Nov 30, 2017 at 11:33 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 1, 2017 at 05:47 AM
Hello,
I have a facebook account under ***@*** I have since retired and no longer have access to that email. I could still get in so there seemed to be no problems with my access to facebook until I had to have my home computer worked on. Now I can only get into facebook thru my cell phone. I tried to set up a new account but realized I would lose everything I already have. So could someone help me by changing my email address to ***@*** and help me get a new password please?


1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Dec 1, 2017 at 05:47 AM
Hi Cindy

If I may say your case looks like a plate of spaghetti.

Is the second account you created still active? If so, I suggest you delete it.

First of all you have to add another email address and verify it. After that you can delete your primary email address. Here is how:
https://www.facebook.com/help/162801153783275?helpref=faq_content
(Try to use your phone)
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