Was logged out, cant log back in "Email address isn't registered yet"

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varxtis - Oct 25, 2021 at 04:41 PM
HelpiOS Posts 14109 Registration date Friday October 30, 2015 Status Moderator Last seen December 4, 2023 - Oct 26, 2021 at 06:41 AM
In the decent amount of time Ive had Titok, Ive always only needed to open the app and Im in. No log in necessary. But now it's telling me to sign in. My wife says there was an update recently, and may have logged me out. Whatever the case, Im trying to log in, nothings being accepted, and when I try resetting password keep getting "Email address isn't registered yet". Thought maybe I used a different email, but Im getting the same message for any emails I try. I tried to get support, but the ironic (and ridiculous) thing is that in order to get help with logging in, I have to be logged into my profile. Can anyone help me with this?

1 response

HelpiOS Posts 14109 Registration date Friday October 30, 2015 Status Moderator Last seen December 4, 2023 1,866
Oct 26, 2021 at 06:41 AM
Hi,

You may have linked your TikTok with another account. Try logging in using your Google or Facebook account for example.

Hope this helps.
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