Was logged out, cant log back in "Email address isn't registered yet"

varxtis - Oct 25, 2021 at 04:41 PM
HelpiOS
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12750
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Friday October 30, 2015
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- Oct 26, 2021 at 06:41 AM
In the decent amount of time Ive had Titok, Ive always only needed to open the app and Im in. No log in necessary. But now it's telling me to sign in. My wife says there was an update recently, and may have logged me out. Whatever the case, Im trying to log in, nothings being accepted, and when I try resetting password keep getting "Email address isn't registered yet". Thought maybe I used a different email, but Im getting the same message for any emails I try. I tried to get support, but the ironic (and ridiculous) thing is that in order to get help with logging in, I have to be logged into my profile. Can anyone help me with this?

1 reply

HelpiOS
Posts
12750
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
August 11, 2022
1,802
Oct 26, 2021 at 06:41 AM
Hi,

You may have linked your TikTok with another account. Try logging in using your Google or Facebook account for example.

Hope this helps.
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