Black Screen with Cursor

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GuestMr.Black - Dec 9, 2017 at 08:13 AM
GuestMr.Black Posts 1 Registration date Saturday December 9, 2017 Status Member Last seen December 9, 2017 - Dec 9, 2017 at 02:32 PM
Hello,

I am having an issue with a black screen with Cursor after I log into my account on my laptop it's a Samsung Toshiba. I can log in no problem in safe mode see all of my programs and software installed. I have tried CHKDSK, REGEDIT everything is fine. Could it possibly be a video display issue? I also removed all external hard drives and USBs. Please Help...



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1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Dec 9, 2017 at 02:20 PM
This is a Windows problem. I suggest you use safe mode to restore you computer to a check point prior to the start of the problem.

Good Luck
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GuestMr.Black Posts 1 Registration date Saturday December 9, 2017 Status Member Last seen December 9, 2017
Dec 9, 2017 at 02:32 PM
Thanks for the speedy reply unfortunately when I tried that method I had no previous points saved to restore back to. Is there any help in getting this resolved?
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