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Laptop shuts down

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rosafea Posts 1 Registration date Friday 29 December 2017 Status Member Last seen 29 December 2017 - 29 Dec 2017 à 15:39
 Blocked Profile - 29 Dec 2017 à 15:41
HP laptop used to shut down. I'd open and close the lid and it would restart. Now the screen is black, fan on, blue light. I cannot see anything. Help! I tried removing the power supply, holding down the button, reinserting power cord. No success.
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Blocked Profile
29 Dec 2017 à 15:41
OK, can you take a picture of the "light blue" screen and post it here?

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