Laptop shuts down

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rosafea Posts 1 Registration date Friday December 29, 2017 Status Member Last seen December 29, 2017 - Updated on Dec 30, 2017 at 02:34 PM
Blocked Profile - Dec 29, 2017 at 03:41 PM

HP laptop used to shut down. I'd open and close the lid and it would restart. Now the screen is black, fan on, blue light. I cannot see anything. Help! I tried removing the power supply, holding down the button, reinserting power cord. No success.

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1 reply

Answer 1 / 1

Blocked Profile
Dec 29, 2017 at 03:41 PM

OK, can you take a picture of the "light blue" screen and post it here?

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