Laptop shuts down

rosafea 1 Posts Friday December 29, 2017Registration date December 29, 2017 Last seen - Dec 29, 2017 at 03:39 PM - Latest reply: ac3mark 9225 Posts Monday June 3, 2013Registration dateModeratorStatus April 26, 2018 Last seen
- Dec 29, 2017 at 03:41 PM
HP laptop used to shut down. I'd open and close the lid and it would restart. Now the screen is black, fan on, blue light. I cannot see anything. Help! I tried removing the power supply, holding down the button, reinserting power cord. No success.
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ac3mark 9225 Posts Monday June 3, 2013Registration dateModeratorStatus April 26, 2018 Last seen - Dec 29, 2017 at 03:41 PM
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OK, can you take a picture of the "light blue" screen and post it here?
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