When I put new password in it says unknown error

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Hello,

Why am I resetting my password every month ? And why when I pit new password in it says unknown error ?

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Hi Renee

Only you can tell us why you are resetting my password every month.

What device are you using to login?

ZTE Sonata
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Renee, I believe that the error is due to your mobile phone.

Why are you resetting your password every month?

Its not my phone
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Why are you resetting your password every month?