Facebook Errors when trying to enter 6 digit code to reset passw

I am a social media manager and I have a client who has not used his buinesses Facebook page since 2012. I have tried to rest the password repeatedly, and when I enter what ever 6 digit code they send me, I either get a white screen of death, or an error that reads "sorry! We have to fix this" . It has been going on for a week. I have submitted multiple help tickets and nothing...
Anyone have any suggestions? Thanks!

1 reply

There is no magic trick behind this. You have to be persistant with the platform you are managing!
Thank you

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