Ask a question Report Reply to this topic

How to reset a gateway [Closed]

Coheed32 1 Posts Monday January 8, 2018Registration date January 8, 2018 Last seen - Jan 8, 2018 at 12:49 AM - Latest reply: Ambucias 51180 Posts Monday February 1, 2010Registration dateModeratorStatus April 25, 2018 Last seen

- Jan 8, 2018 at 06:29 AM

CPU/Desktop Ask a question Report Reply to this topic

My brother gave me his old gateway for Christmas but he is locked out of it and doesn't remember the email he used, how do i reset it without being able to get into or reset the system admin password?

1 reply

Report Respond to Ambucias

Ambucias 51180 Posts Monday February 1, 2010Registration dateModeratorStatus April 25, 2018 Last seen - Jan 8, 2018 at 06:29 AM

Helpful

Hi

To reset it, you first need the password.

We are sorry but CCM cannot help you to recover the password,

The reasons are explained in this link:

http://ccm.net/faq/9201-why-ccm-doesn-t-help-to-recover-lost-passwords
Best regards

Ask a question