Sarah33883
Posts Monday January 8, 2018Registration date
January 9, 2018
Last seen
-
Jan 8, 2018 at 03:31 AM - Latest reply: kieferschild2387
Posts Sunday October 5, 2008Registration dateModeratorStatus
April 12, 2018
Last seen
- Jan 9, 2018 at 09:39 AM
Hi when I start my toshiba satellite I get a blue screen with a sad face on it that says there is a problem and that they with restart my laptop for me it goes off then the toshiba screen appears with the words preparing rerairs then after a few seconds the screen just goes black and nothing else happens hope someone can help thank you in advance
Do you have any USB devices attached? If so, remove them and try again.
Failing that, Keep pressing F8 during start up to get advanced boot menu and try doing a "last good known configuration".
Or, if you boot up and turn off the laptop 3 times you should be given additional recovery options. I would choose start up repair first and then a system restore if that fails.
It's worth noting that you should perform a startup repair at least 3 times.
Do you have any USB devices attached? If so, remove them and try again.
Failing that, Keep pressing F8 during start up to get advanced boot menu and try doing a "last good known configuration".
Or, if you boot up and turn off the laptop 3 times you should be given additional recovery options. I would choose start up repair first and then a system restore if that fails.
It's worth noting that you should perform a startup repair at least 3 times.