Hello, I have a white screen and the help pages tell me to press and hold... ...until either the apple logo appears or the battery symbol - let me explain I CAN'T SEE ANY SYMBOLS BECAUSE I HAVE WHITE SCREEN!!!!!
all you do is hold the home button then while still holding down the home button hold volume up button then while still holding those buttons go head and hold the power off button and hold that until you see the apple sign
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I have exactly the same problem, iPod 4g, WSoD, and rebooting doesn't help, 3x tapping the home button fast doesnt help, rebooting with the volume up button pressed doesn't work, rebooting it from PC doesn't work. :(