Laptop don't know password

[Closed]
Report
Posts
1
Registration date
Friday January 12, 2018
Status
Member
Last seen
January 12, 2018
-
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
-
I have an older laptop my company gave me. I turned it on and it said shutting down due to recently added .....download. I think...then the screen goes blank. I followed instructions noted below and thought I was making progress but no luck. Started in safe mode then Control panel then restore but I don't know password and it would not let me move forward without it. I'm not real computer says would appreciate some help.

1 reply

Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,112
Hi Peggy,

There is nothing you can do, the password is a must. However, I have an idea. Why don't you ask someone at your company?