I cant open my account

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KriskaSantos - Jan 14, 2018 at 03:28 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 14, 2018 at 05:05 PM

I still know what my username, password, and secret question, but the problem is, I can't open my yahoo account because it asks for a verification code by sending a message or through voice call with my phone number. But I don't have access to that number anymore because it was lost.

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1 response

Answer 1 / 1

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Jan 14, 2018 at 05:05 PM

Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

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