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Restore Yahoo account

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Beaglemom Posts 1 Registration date Sunday January 14, 2018 Status Member Last seen January 14, 2018 - Updated on Jan 14, 2018 at 06:26 PM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Jan 14, 2018 at 05:19 PM
When I try to restore my old yahoo account I can't because I no longer have the cell phone on file. How do I correct that?
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Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Jan 14, 2018 at 05:14 PM
When is the last time you successfully accessed your account?

When you created the account, did you register an alternate recovery email address or phone number to which you have access to receive an account key?
Bezglemom
Jan 14, 2018 at 05:17 PM
It was my first email and I would not have had an alternate email and the cell number I registered is no longer operational. I only have a land line.
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166 > Bezglemom
Jan 14, 2018 at 05:19 PM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

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