Forgot Gmail password backup recovery email no longer exist

ntombi20 7 Posts Monday January 22, 2018Registration date January 22, 2018 Last seen - Jan 22, 2018 at 04:26 AM - Latest reply: Ambucias 51141 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen
- Jan 22, 2018 at 04:34 PM
Hello,


I forgot my Gmail password and I have tried all means to recover it but not becoming successful. I tried to answer all questions on my password recovery but still not becoming successful. Note that my backup recovery email no longer exist only phone number available. Please help.
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BunoCS 13764 Posts Monday July 11, 2005Registration dateModeratorStatus April 20, 2018 Last seen - Jan 22, 2018 at 04:28 AM
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Hello,

When is the last time you successfully accessed your account?
ntombi20 7 Posts Monday January 22, 2018Registration date January 22, 2018 Last seen - Jan 22, 2018 at 04:29 AM
Hi!! today on the other phone
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BunoCS 13764 Posts Monday July 11, 2005Registration dateModeratorStatus April 20, 2018 Last seen - Jan 22, 2018 at 04:31 AM
Ambucias 51141 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen > ntombi20 7 Posts Monday January 22, 2018Registration date January 22, 2018 Last seen - Jan 22, 2018 at 07:00 AM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
ntombi20 7 Posts Monday January 22, 2018Registration date January 22, 2018 Last seen - Jan 22, 2018 at 07:22 AM
Hi note that I have registered the incorrect email address and the correct phone numbers, therefore the system wants to confirm with both email and the phone number, and I'm receiving codes via sms but when I use them the system does not recognise me.
Ambucias 51141 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen > ntombi20 7 Posts Monday January 22, 2018Registration date January 22, 2018 Last seen - Jan 22, 2018 at 07:28 AM
Probably because you have not logout your account with the old phone.
ntombi20 7 Posts Monday January 22, 2018Registration date January 22, 2018 Last seen - Jan 22, 2018 at 08:29 AM
It will be appreciated if I could get access to change my backup email then I will be able to change my password using the correct email address.
Ambucias 51141 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen > ntombi20 7 Posts Monday January 22, 2018Registration date January 22, 2018 Last seen - Jan 22, 2018 at 04:34 PM
To change your recovery email, you must be able to gain access to your account. From I gather you can't.
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